Frequently Asked Questions

Most orders are delivered within 1–3 working days in major cities and 3–5 working days for remote areas.

We accept Visa, Mastercard, Apple Pay, and Cash on Delivery (COD) within the UAE.

You’ll receive a tracking link by email or SMS once your order is shipped. You can also check the status in your account dashboard.

Yes, you can return unused items within 7 days. Exchanges are not offered directly—please return the item and place a new order.

Please contact us within 24 hours with photos. We’ll arrange for a replacement or refund as quickly as possible.

Currently, we only deliver within the United Arab Emirates.

Can’t find your question? Contact us.